Complete audit for multiple outlets or comprehensive monthly evaluation.

Including Monthly visits for ongoing monitoring

In-depth analysis of service, food, cleanliness, ambiance

Customized feedback forms for specific guest areas. 

Monthly detailed report & trend analysis

Quarterly consultative review session

Establish comprehensive brand & service standards for consistency.

Including Brand audit & market positioning analysis.

Development of brand standards manuals  and SOPs

Staff training on new standards along with follow-up audits to ensure compliance

Guest Service Excellence Workshop

Service standards, communication skills, handling complaints. 

Teams' knowledge, suggestive selling, menu literacy, increasing Average checks. 

Leadership skills, team building, conflict resolution, motivation techniques

and many more